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Serving our community

 

Role Description

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Directorate

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Location

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Classification/Grade/Band

c

Position Code

c

Date position description approved

17 August 2021

Role dimensions

Capabilities for the role

The Local Government Capability Framework describes the core knowledge, skills and abilities expressed as behaviours, which set out clear expectations about performance in local government: “how we do things around here”. It builds on organisational values and creates a common sense of purpose for elected members and all levels of the workforce. The Local Government Capability Framework is available at https://capability.lgnsw.org.au/

Below is the full list of capabilities and the level required for this position. The capabilities in bold are the focus capabilities for this position. Refer to the next section for further information about the focus capabilities.

Personal Attributes

Capability GroupCabability NameLevel
Personal AttributesManage SelfHighly Advanced
Display Resilience and AdaptabilityHighly Advanced
Act with IntegrityHighly Advanced
Demonstrate AccountabilityHighly Advanced

Relationships

Capability GroupCabability NameLevel
RelationshipsCommunicate and EngageAdept
Community and Customer FocusAdept
Work CollaborativelyIntermediate
Influence and NegotiateFoundational

Results

Capability GroupCabability NameLevel
ResultsPlan and PrioritiseIntermediate
Think and Solve ProblemsIntermediate
Create and InnovateIntermediate
Deliver ResultsIntermediate

Resources

Capability GroupCabability NameLevel
ResourcesFinanceFoundational
Assets and ToolsIntermediate
Technology and InformationAdept
Procurement and ContractsIntermediate

Focus capabilities

The focus capabilities for the position are those judged to be most important at the time of recruiting to the position. That is, the ones that must be met at least at satisfactory level for a candidate to be suitable for appointment.

Group and CapabilityLevelBehavioural Indicators
Personal Attributes
Manage Self
Highly Advanced
  • Demonstrates motivation to serve the community, make an impact and advance the organisation
  • Models initiative and decisiveness
  • Applies and shares knowledge gained through experience and exposure to experts, colleagues and stakeholders
  • Proactively seeks opportunities for growth for self and others
  • Actively seeks, reflects and acts on feedback, showing a strong capacity and willingness to modify behaviour
  • Works to apply strengths and mitigate weaknesses and limitations
Personal Attributes
Display Resilience and Adaptability
Highly Advanced
  • Is comfortable with constant change, and able to adjust accordingly
  • Provides sound rationale for agreed positions while remaining open to valid suggestions for change
  • Creates a climate which encourages openness and debate around critical issues
  • Raises critical issues and makes tough decisions
  • Persists in the face of significant, complex and novel challenges
  • Manages own emotions and acts as a stabilising influence in emotionally charged situations
Personal Attributes
Act with Integrity
Highly Advanced
  • Champions and acts as an advocate for the highest standards of ethical and professional behaviour
  • Sets a tone of integrity and professionalism in the organisation and in dealings external to the organisation
  • Defines, communicates and evaluates ethical practices, standards and systems and reinforces their use
  • Creates a climate in which staff feel empowered to challenge and report inappropriate behaviour
  • Acts promptly and visibly in response to complex ethical and people issues
Personal Attributes
Demonstrate Accountability
Highly Advanced
  • Acts in the public interest at all times
  • Is prepared to act and take ownership for difficult decisions
  • Supports and stands by people in the organisation who have made an honest mistake
  • Creates a climate in which people feel supported to take responsibility for outcomes
  • Establishes effective governance systems to ensure safe work practices and to mitigate and manage organisational risks
Relationships
Communicate and Engage
Adept
  • Tailors content, pitch and style of communication to the needs and level of understanding of the audience
  • Clearly explains complex concepts and technical information
  • Adjusts style and approach flexibly for different audiences
  • Actively listens and encourages others to provide input
  • Writes fluently and persuasively in a range of styles and formats
Results
Think and Solve Problems
Intermediate
  • Gathers and investigates information from a variety of sources
  • Questions basic inconsistencies or gaps in information and raises to appropriate level
  • Asks questions to get to the heart of the issue and define the problem clearly
  • Analyses numerical data and other information and draws conclusions based on evidence
  • Works with others to assess options and identify appropriate solutions
Resources
Technology and Information
Adept
  • Selects appropriate technologies for projects and tasks
  • Identifies ways to leverage the value of technology to achieve outcomes
  • Ensures team understands their obligations to use technology appropriately
  • Ensures team understands obligations to comply with records, information and knowledge management requirements

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